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User Management

This section touches upon the initial login aspects for Tenant Admins and non-admin users and the RBAC setup within Palette.

User Login

For a Tenant admin, the password shall be set upon the initial login. The Tenant admin can add non-admin users. For all users, login can be made available using the following options:

  • Using Palette credentials on the login page.
  • SSO using Identity Providers that use SAML 2.0:
    • Azure Active Directory
    • Okta
    • Keycloak
    • OneLogin
    • Microsoft ADFS
    • Others


Palette allows the users that have been added to be allowed or restricted access to resources based on the roles set by the tenant admin. This Role-Based Access Control is explained in detail on the RBAC page.

Roles and Permissions

The Tenant admin can allow or restrict access of resources to users which can differ as per the scenario. A user can have complete access to a specific project but can be restricted access to other projects in which there is no involvement. An intermediate stage is also possible where read-only access can be provided in some projects. The Roles and Permissions sections on the RBAC page provide more details on this.

To add a user to a project:

  1. Sign in as a Tenant admin and navigate to the Users and Teams section of the Tenant settings Menu.

  2. Click on the user that you want to enable access to.

  3. In the Role editor that opens to the side, find the Project Roles section and click Add Role.

  4. Select the required Project from the dropdown menu and enable the Roles as needed.

Multi-Organization Support for Users

Palette is incorporating multi-organization support for its users. With this feature, we provide our users with the flexibility of having a unique email address ID across multiple organizations. Hence, the users can maintain SSO credentials across multiple organizations/tenants.

The key benefits of this feature are:

  • The use of a single email address ID across multiple organizations.
  • Within an organization, maintain a unique email ID.
  • In the case of password-based authentication, the same password is applicable across multiple organizations. The change of password, made under a particular organization, is applied across other organizations to maintain a single password across all organizations.
  • The password policy stays independent of organizations/tenants. Each tenant retains individual password policy.
  • For SSO-based authentication, for each organization/tenant, the individual identity provider client application can be configured. Hence, allowing the configuration of a single SSO with multiple identity providers across multiple tenants/organizations mapping each client app to a tenant.
  • However, for self-sign-up, the unique email address ID is enforced across tenants to avoid conflicts.
  • In the Palette console, the users can switch between the organizations/tenants using the Organization drop down menu of the login page.